Glossary
AI agent
An AI agent is software that uses an AI model to take actions toward a goal, not just answer questions. It can read a request, decide the steps, use tools like email, calendars and business apps, and come back with finished work.
A chatbot replies. An AI agent acts. Given a goal such as "follow up with yesterday's leads", an agent finds the leads, drafts each message, sends it through the right channel and records what happened.
Good business agents work inside clear limits. At NeverRest.Ai, money, new contacts and anything public wait for the owner's approval; routine work just gets done.